To manage the evolving needs of missions and monitor incoming data, the operator workstations in the control rooms are equipped with two displays connected to IP encoders to provide critical and time sensitive access to the mission control systems. However, the old system required frequent firmware updates, constant reboots, and loud, distracting fans. In addition, the previous manufacturer no longer supported parts of the system hardware. As a result, the organization experienced ongoing system performance failures.
ESOC needed a reliable, hardware-based IPTV solution designed for mission-critical, 24/7/365 operation that would allow any operator to take the video signal from their workstation and encode it as an IPTV stream available organization-wide so that any operator with the correct permission can access it. Furthermore, it needed to reduce the high service cost of the old IPTV system and dramatically increase the level of support.
With VITEC’s EZ TV IPTV Platform and hardware-based professional end-points, ESOC was able to install a reliable high video quality, low latency streaming system that was quiet, cost-efficient, enabled flexible user access management, and is backed by impeccable manufacturer service and support. The system has provided 24/7 operations since installation with users no longer worried about getting logged out of the system at crucial moments of operation. Additionally, VITEC’s IPTV Platform has provided ease of use and simple administration that ESOC had previously been lacking and VITEC’s small fanless appliances considerably reduced noise within the facility making it easier to communicate in the working areas. The system also has enabled every operator to move from one screen to another within the ESA facility while maintaining their access rights, without any change in distribution or latency.