1. Stability and Expertise
VITEC is a trusted, successful and profitable business with a loyal and long-standing customer base and highly-qualified staff across all disciplines – from engineering, operations and finance to international sales and marketing.
In 2022 VITEC won the National Academy of Television Arts & Sciences, Technology & Engineering Emmy® Award for the “Management of IP Multicast Video Distribution to Desktops and TVs in News & Media Production Facilities” for its EZ TV IPTV Platform.
Our award-winning, end-to-end IPTV platform is a powerful suite of services for content management, digital signage, video archiving, viewer experience and video wall processing.
VITEC extends its reach with a presence on every continent providing multilingual sales and support around the world via a supportive and highly valued network of customers, channel partners and consultants.
2. Quality Assurance
We have complete control over every step of the process in the design, development and manufacture of our end-to-end solutions. This ensures the highest standards of quality control and technical excellence, as well as continuous investment and product range development.
Our products are built on industry standards, enabling us to partner with best-in-class technology vendors, and our 100% hardware based encode/decode solutions deliver the highest quality IP video streams over satellite links, private networks and over the internet.
Using sustainable, eco-friendly design principles, we also aim to minimise overall environmental impact, through lower power consumption, flame-retardant housing, more efficient packaging, and better recyclability, all of which not only reduce environmental impact, but also lower operating costs.
3. Customer Service Excellence
VITEC is committed to providing excellent customer service, from the initial sales enquiry to installation support and beyond.
Our support programmes ensure that critical issues are resolved quickly and efficiently, and that solutions are kept up-to-date with new features as they become available.
Updates can be installed and maintained remotely, aiming to minimise costs and down-time, and putting the customer first every time. With the availability of 24/7 support, remote and onsite diagnostics, enterprise-grade system design services and a range of support services, we focus on building long-lasting relationships with both our channel partners and customers.
4. Complete End-to-End IP Video Systems
VITEC provides hardware platforms and software applications that support every stage of the IP video workflow. Our end-to-end solutions enable you to capture TV and video content directly from any source and manage its delivery, as channels or within digital signage, to any connected device on your existing network, as well as beyond the corporate LAN via WAN, Wi-Fi and the internet to any device, in any location.
Our extensive range of Gateways, Encoders, Decoders, Transcoders, and End-Points are seamlessly integrated and controlled via our dedicated platform servers, guaranteeing a level of robustness and reliability that cannot be matched by other providers who have to rely on third party products to complete their solution.
Our comprehensive solutions enable us to work across a broad range of sectors, including corporate, broadcast, accommodation, stadiums and venues, military and government.
5. We are Carbon Neutral
VITEC has been carbon neutral since 2021. We have taken actions to reduce greenhouse gas emissions and fully offset residual emissions by investing in approved and audited carbon reduction projects.
Carbon neutral video solutions reduce the environmental impact of enterprise video resources and contributes to achieving climate change and objectives. VITEC launched the GreenPEG ™ initiative to optimise MPEG technology by addressing – and minimising – the size, weight and power of devices that contribute to energy consumption.
Carbon balanced video products from VITEC are a competitive advantage for customers who share our commitment to the environment.
6. Strong Channel Partnerships
In addition to being sold directly, VITEC solutions are sold through a global network of highly experienced and technically innovative channel resellers, systems integrators and consultants.
Our dedicated Sales and Marketing teams work closely with our channel partners to ensure they receive all the support they need to understand, recommend, sell and deploy VITEC solutions, from initial enquiry to project completion.
Our registered partners receive regular and in depth product training and updates, technical specifications, sales and marketing tools, as well as prompt, superior technical support to install and maintain customer systems.
7. Built in Digital Signage
Digital signage is a natural enhancement to any IP video solution and is in growing demand across a wide variety of industries; from hotels displaying news and event schedules in the lobby, to sports stadiums advertising refreshments, fan merchandise and concession stand offers.
Our signage solutions provide the ability to create, manage and schedule signage, while our digital End-Points include a digital signage option and extensive storage capacity built in. These advantages can benefit with applications that can be used, such as important information displays or advertising for monetization.
8. Ultra Low Latency
Latency is a measure of the time delay observed between the input to a system and its output. In most enterprise IP installations where broadcast TV or live video content is being delivered to viewing points, delays of less than one second are not a significant consideration.
However, in applications such as coverage of live events, minimising latency is desirable, and may indeed be an essential requirement. VITEC equipment can achieve super low latency, meaning you don’t have to compromise on quality to achieve latency.
VITEC focuses on realistic end-to-end or glass-to-glass latency, delivered to multiple end points via industry-standard IP multicast transport streams, and is measurable, provable and practical for virtually all IPTV uses.
9. Approved Provider with
Open Standards Support
VITEC is an approved partner with numerous industry technology partners and standards. We work closely with leading TV manufacturers including Samsung, LG, Sony and Philips, and our solutions are approved by companies such as Comcast, DirecTV, Spectrum, Canal+, Foxtel and Multichoice.
Our commitment to open standards means we are able to integrate with other third party systems, from digital signage, hospitality PMS and room control systems, to network management, emergency broadcast, single sign-on and healthcare systems.
We also ensure that key technologies are built in, to ensure content is fully protected throughout our solutions.
10. Company Reputation, Reliability
and Experienced Leadership
Founded in 1988, VITEC is a pioneer in the design and manufacture of hardware and software for video encoding, decoding, transcoding, archiving and streaming over IP.
Our values have formed the foundation of our reputation which has allowed us to build a global list of recognised customers. VITEC was founded by its current President and has expanded through strategic acquisitions over the years, including Focus Enhancements and Optibase and, most recently, Exterity, a leading IPTV and digital signage provider across Europe, the Middle East and APAC.
As VITEC continues to grow, the combined entity will be the leading IPTV and Digital Signage provider for the Corporate, Government, Military, Venues, Hospitality and Broadcast markets.